CRM Web Resources

Where does the CRM community gather to share key information? This is a review of some of the key resources on the Web.

The Future Office


LiveView brings your data into one operating screen so that you have all the data you need to deal with clients and suppliers. Forget computer directories and naming files. LiveView deals with all of that automatically, with a new easy company-contact view.


CIO.com CRM Research Center


Written for C-level decision makers and their influencers, this site combines white papers, feature articles, discussions and more.


Computerworld CRM Knowledge Center


This prominent magazine has gathered CRM case studies, opinions, feature articles, advice, opinions, and discussions.


CRM Community


A community-oriented Web source for evaluating, purchasing and implementing CRM technology and solutions.


CMC: Customer Management Community


Europe's leading CRM service provides a highly valuable set of tools, techniques, advice, specialist events and best practice case studies on improving return on investment (ROI) of CRM programs.


CRM Daily Newsfactor


An outstanding team of journalists produce daily news and industry analysis on CRM. Includes editors' picks of other top tech stories from around the Web.


CRM Guru


CRMGuru is an online community delivering articles, forum, news, events, newsletters on Customer Relationship Management.


CRM Magazine


CRM Media's monthly magazine has feature articles, columns and more exploring how to get the most from CRM. Available free online.


Darwin Magazine on CRM


This article looks at how strategy and thinking has changed across four generations of CRM.


5-minute Guide to CRM


A concise look at general CRM strategies, benefits and customer success stories.


IT Toolbox CRM Knowledge Base


An interactive website that enables users to evaluate vendor solutions, solve technical problems, research industry trends, stay current on specific segments of technology, exchange information with other users, manage their careers, and even start their own IT-oriented blog.